Tom Keighley

Member Article

Recruitment drive as HMRC base digital tax services dept in the North East

HMRC will recruit 50 ‘digital specialists’ at its Longbenton base to staff a new digital tax centre.

The department aims to make tax services simpler, clearer and faster for individuals and business, and test new services for taxpayers.

The new jobs include product managers, interaction designers, user researchers, technical architects and software developers.

Jobs will be advertised from January 27, and HMRC say they are looking for “world-class digital experience.”

Mark Dearnley, HMRC’s Chief Digital and Information Officer, said: “This is the start of our ambitious programme to transform HMRC’s online and digital services.

“The Digital Centres will foster a culture of innovation not seen across government before so that we can continually find new ways of supporting customers.

“This recruitment is the first step on our journey to offer a digital service that allows our customers to service their own needs online and reduces the dependence on paper services.”

Mike Bracken, executive director of Digital for the UK Government, said: “Starting with the needs of users has led to a radical shift in the way we build and provide government services. Digital by default will make tax simpler, clearer and faster for users, and bring new skills and ways of working into HMRC.

“The department’s exemplar digital services will go live by 2014, and Government Digital Service will be working closely with HMRC to develop its digital talent in the North East and throughout the UK.”

This was posted in Bdaily's Members' News section by Tom Keighley .

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