Jodie Maddison head of hospitality at Aspers Casino Newcastle
Sarah Waddington

Member Article

Aspers Newcastle appoints new head of hospitality

Jodie rises through the ranks to head department

A hospitality specialist who started her career with Aspers Casino in Newcastle, Jodie Maddison has recently been promoted to the head of hospitality.

The varied role includes managing a team of 55 employees, organising parties and events, whilst ensuring all customers enjoy the very best experience whilst visiting Aspers.

Jodie joined the hospitality team in 2005 when she was just 19 and spent five years working as a restaurant waitress and valet before becoming a cashier. Jodie went on to return to a hospitality role becoming a customer service manager before being promoted to head of hospitality.

In 2010 Jodie scooped the inaugural ‘Employee of The Year’ award, which honours the performance and commitment from the group’s 1,000-plus staff, winning an all expenses paid trip to Las Vegas. Then in 2012 Jodie was runner up of Aspers ‘Leading the Way’ award, an award that recognises the organisations most inspiring leaders.

Jodie said: “Working in a casino means you meet a wide variety of people and I was interested in doing something different to the norm when I first started my career.

“As head of the hospitality department, I am responsible for all the staff and managers in hospitality, as well as looking after the customers who visit our casino.”

Growing the number of events that are staged at Aspers is a key part of Jodie’s job. She said: “There is a large scope to do this because of the facilities we have. We’ve recently hosted wedding receptions, birthday celebrations and now getting back into the Christmas party season.”

Aspers Newcastle General Manager Nigel Hartland said: “Jodie is a real asset to us here in Newcastle.

“She has shown her commitment to the business with almost a decade’s work with us under her belt, which means her knowledge of Aspers Newcastle is unrivalled. She also has some great ideas for expanding the hospitality side of the business and ensuring all our customers have an absolutely unbeatable experience when they visit.

“We are strong believers in nurturing and rewarding talent and Jodie’s promotion shows just where a career with Aspers can take you if you are capable and ambitious.”

Aspers Casino is located at The Gate, Newcastle upon Tyne and includes casino gaming, three bars, a restaurant and the largest poker room in Newcastle.

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This was posted in Bdaily's Members' News section by Sarah Waddington .

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